Sheridan College – Graduate Certificate in Business Analysis and Process Management
Sep 2024 – Apr 2025
Hi, I’m Keerthana Muthusami Shanthi 👋
Business Analysis, Process Mapping, Financial Modeling, Root Cause Analysis
A Business Analyst with strong expertise in process modeling, financial risk evaluation, and root cause diagnostics. I help businesses make smarter decisions and streamline workflows. View my projects
Year of experience
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Process Optimization Projects
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Financial Models Built
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Meet With Me Again
I am a strategic Business Analyst with 5+ years of experience across financial services and consulting environments. My expertise lies in process mapping, root cause analysis, and risk modeling, with hands-on experience using tools like Jira, Miro, SAP, and Power BI. I bring a structured and data-driven mindset to business transformation initiatives.
Business Process Mapping
93%
Financial Risk Analysis
90%
Root Cause Analysis
88%
Agile Ceremonies & Jira
87%
SAP Modules (FI, MM, SD, PP)
85%
Power BI & Excel Modeling
90%
Name
Keerthana Muthusami Shanthi
keerthum.173@gmail.com
Phone
14374848090
Address
Ontario, Canada
Education
Conestoga College – Graduate Certificate in Financial Planning Service
Jan 2024 – Aug 2024
PSG Institute of Management – MBA (Finance)
Aug 2017 – Apr 2019
Experience
Credit Analyst (Manager) – ICICI Bank
May 2021 – Nov 2023
Relationship Manager (Deputy Manager) – ICICI Bank
May 2019 – May 2021
My Projects
Project 4
SAP Global Bike (Case Study)
2024
Configured over 20 master records and executed full P2P and O2C cycles in SAP S/4HANA (FI, MM, SD, PP modules). Demonstrated transaction-level traceability across 30+ interfaces and created audit-ready documentation in Fiori UI.
Project 3
ICICI Bank (Internal Optimization)
2022
Executed process root cause analysis (RCA) to identify inefficiencies in SME loan workflows. Introduced stage-gated documentation SOPs, cutting turnaround time by 30% and boosting audit compliance by 18%.
Project 2
RBC, Nipissing Bank, Vancity (Case Study)
2023
Analyzed loan structures using NPV, payback periods, and ratio analysis to simulate risk-adjusted lending outcomes. Optimized capital allocation across 5+ portfolios in line with risk appetite, regulatory buffers, and institutional strategy.
Project 1
Eco2Bureau
2023
Led a competitor and GAP analysis project identifying 7 operational inefficiencies in logistics and procurement. Designed a scaling blueprint with Shopify B2B, Zoho CRM, and 3PL integrations—projected 30% sales growth and 155% ROI through automation and geo-targeted expansion strategies.
Let’s discuss for a cool project
Address
Ontario, Canada
Phone Number
14374848090
Email Address
keerthum.173@gmail.com